February 23, 2010 | Comments
You will probably meet at least one new person every day. If not, start doing it from today.
There has been a lot of discussion about the power of first impressions, but that’s not what I’m not going to cover in this post. Instead, let’s talk about “hype.”
As someone who is very involved in social media, I meet a lot of new people who are using hype words such as “social media marketing,” ‘Facebook marketing,” and “brand marketing” at the start of every conversation. All too often, the purpose of these words is to impress the other person and to show their understanding of the specific topic. I can honestly say that 90% of the people have no idea what they are talking about!
The power of words
Words influence every aspect of our lives. The power of words to deliver our message is even more important at those times when we are introducing ourselves to someone new and pitching our companies. We want to make sure that we use the right words and that we ourselves understand what we are saying. After all, wouldn’t it be ridiculous to hear a singer say “I know how to build an aircraft”?
The wrong way for feedback
Over the years, I have developed a specific method for filtering these people within 2-5 minutes at the start of any conversation. My method for dealing with these types of people is a mixture of experience and questions.
Please note: many people use fashion words to feel better about themselves in the start of every talk. By nodding your head and smiling at these people, you are using the wrong approach!
While some people just smile at these moments, others react in the wrong manner by blaming or accusing the other person for using specific terms without knowing what they really mean.
Accusing people is the worst-case scenario! Don’t do that. Always remember, there is a big difference between people and their words. By asking the right questions, you can dig a bit deeper and find out whether such people actually do know what they are talking about. And remember too, there no connection between how well people express themselves and how smart and nice they are.
The simple approach
A few weeks ago, I met a very nice woman who told me that advertising on Facebook was not working.
What would most people do in this situation? Simply go and repeat to their friends that advertising on Facebook doesn’t worki?
That would be the wrong answer. Advertising on Facebook does work, but only for specific goals. So how can you keep yourself from jumping to the wrong conclusions? First of all, by asking the “why” question.
Once you ask the question, “Why is advertising on Facebook not working?”, you will usually see a different view. That’s a start, but it’s not enough. Asking “why” is easy, but still not the perfect way.
Ask yourself as well, why does this person assume that advertising on Facebook is not working? Maybe the person hates Facebook and prefers Twitter for unknown reasons? Yeah, that could be a better answer. Would you go now and tell your friends that advertising on Facebook is not working? I’m sure not!
See the difference?
More about asking the right questions in the next posts.
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Photo credit seandreilingers
“You can live your life by chance or by choice. It’s really up to you.” -
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